TERMS & CONDITIONS
Customer Service Feedback Prize Draw Terms & Conditions
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1. Qualification of prize draw participants
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Those completing the survey will have the option to enter the prize draw at the end of the survey. The prize draw is open to customers aged 18 years or over except employees, agents or directors of UBC Boca Sdn Bhd (“La Boca Latino Bar & Grill”), La Boca Ventures Sdn Bhd (“La Boca Latino Lounge”), La Boca Ampang Sdn Bhd (“La Boca Latino Bar & Grill”), their families, agents or any third party directly associated with the administration of the prize draw.
The organisers accept no responsibility for failed prize draw entries as a result of the provision of an invalid email address, contact number or incomplete survey entries, or entries that have failed as a result of any technical issues or for any other reason.
The prize draw is free to enter by filling up the survey cards upon receiving your bill.
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Winners may be required to give proof of age before receiving their prize.
On entry, applicants must provide a valid email address & contact number for us to contact you if you win.
2. Prizes
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The prize is a La Boca voucher, the value of which is defined below
A prize is awarded once per calendar month. each month there will be one winner of a RM200 La Boca voucher. The prize draw will remain open indefinitely until it is withdrawn by the organisers. the organisers will provide one month notice that the prize draw is ending.
The prize will be delivered by post or as an e-gift card and is non-exchangeable, non-transferable, no cash alternative is offered and can only be redeemed at any La Boca Restaurant Bar & Grill Outlets (except for La Boca Latino Lounge). Strictly not available for takeaways.
3. Prize Draw Winners
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The winners will be selected at random from all the correctly and fully completed survey entries registered for the prize draw during the previous monthly period.
The winner will be contacted by email or whatsapp within 10 days of the end of each monthly survey period. the winner must provide a postal address to claim their prize.
Winners who are notified must claim their prize within 10 days of notification of their win. if we are unable to contact a winner for any reason within 10 days or the winner does not respond within 10 days of being notified, the potential winner shall forfeit their prize and another winner will be randomly selected.
The organisers are required to either publish or make available information that indicates that a valid award took place. to comply with this obligation the organisers will send the first name and county of the prize winner to anyone who emails hi@labocamalaysia.com within one month after the relevant monthly draw closing date (as stated above). if you object to any or all of your surname or county being published or made available, please contact the organiser at hi@labocamalaysia.com. in such circumstances, the organisers must still provide the information to the advertising standards authority on request.
4. Prize Draw Regulations
In the event of any dispute regarding the rules, conduct or the results of the prize draw, the decision of the organisers shall be final.
By entering this prize draw, applicants agree to be bound by these terms and conditions.
The organisers reserve the right to disqualify any applicant if they have reasonable grounds to believe the applicant has breached any of these terms and conditions.
The organisers reserve the right to hold void, cancel, suspend or amend the prize draw where it becomes necessary to do so.
Prizes are not transferable.
The prize draw and these terms and conditions will be governed by english law and applicants to the prize draw submit to the jurisdiction of the english courts.
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Personal data supplied during the course of this prize draw will be processed as set out in La Boca Malaysia’s privacy policy.